

She is a hands-on, results-oriented leader who previously led product at Breadcrumb and OpenTable. Stronger product leadership - Rosie Atkins joins Upserve as Vice President, Product.Breadcrumb’s escalated support organization remains in place, and will be a focus for growth and improvement during the integration. Better customer support – Upserve is singularly focused on hospitality and recognized for its great customer service.Simpler for customers - Combining Upserve with Breadcrumb POS not only provides better information, it also reduces costs, mitigates hardware risks and reduces vendor-management headaches for restaurateurs.Accelerated growth - serving the same restaurant customer, Upserve now offers a more complete suite of POS and restaurant management tools, contributing to faster growth.

The huge scale of our cloud-based platform is unmatched, the quality of our 24x7x365 customer support sets us apart, and our future is bright for continued innovation.”Īmong the expected benefits of the acquisition: “Our product range offers restaurants the most comprehensive solution on the market. “Breadcrumb and Upserve go together like peanut butter and jelly,” said Upserve Founder and CEO Angus Davis.

Upserve also integrates with legacy point of sale systems like Oracle Micros or NCR Aloha, helping restaurants operate a hybrid PC-based technology environment alongside modern systems purpose-built for the cloud. The integration allows restaurants of any size to effortlessly manage staff, menu, guests and more. Demand for the combined products was strong, with the collaboration accounting for nearly a quarter of Breadcrumb’s new customer growth in recent months. Seeds for the acquisition were first sown when Breadcrumb and Upserve teams began integrating the two systems through an informal commercial partnership in late 2015. Restaurants use the management assistant to optimize the menu, check staff performance, build guest profiles, track reviews and organize key information into one place. Upseve connects the dots between point of sale, reservations, online reviews, payments, and more. Upserve is the smart management assistant serving up clear guidance that makes restaurants thrive.
